Return Policies

14-day right of return

You have the right to return the goods within 14 days after receipt. Returned items must be in substantially unchanged condition and must be packaged in a way that they are not damaged during transport. You are responsible for the shipping costs and transport risk for the return. All returns must be approved by us before the return is made. NOTE! TEAMSHOP & Custom printed products cannot be returned as they are specially printed upon order. Therefore, make sure to order the correct size.



If we have sent the wrong items, the goods are damaged or broken during transport, please contact us as soon as possible by email at or by phone at 044-106 755. We will inform you how to return the item to us. We do our utmost to ensure your satisfaction. You can receive a new item, a refund, or have the funds stored for your next purchase. The product must be unused and in its original packaging. Please note that the product and packaging must be in undamaged condition. You must protect the product and packaging to prevent damage during transport. If the product or packaging is damaged, the return may be rejected, and fees may be charged.

NOTE: Shoe boxes must be packaged in a way that the box is in new condition. If stamps and/or tape are on the box, you will be charged 50 SEK for a new box.

To make the return process as smooth as possible, you can fill out the following form and send it to us either by email or together with the return. You can either print out the form and fill it out by hand or open it with Google Chrome and fill in the fields digitally. If you submit it digitally, remember to write your order number or invoice number along with the return so that we know who the return is from. Otherwise, it may be left unattended. To facilitate the return, you can contact us for a return shipping label. If you do so, you won't need to arrange the return via post but only need to attach the prepaid return shipping label to your packaging and drop it off at the nearest postal agent. As a customer, you are responsible for the return shipping when sending the item back to us. If you use the prepaid return label, the shipping cost will be deducted from the amount refunded to you. If you regret your purchase, Contact Sports will refund the amount you paid for the item, excluding delivery costs. The refund will be made within 14 days from the day Contact Sports received your notice of exercising the right of withdrawal.

You can find the return form HERE.